Apple recalls iPhone 12 units due to failure

Manzana announced a move that in various sectors of the industry is known as “recall”, The recall of a product due to failure of its proper composure. In this case, those affected are smartphones iPhone 12 and iPhone 12 Pro. The Californian manufacturer said the problem involves a “small percentage” of units.

Why is Apple recalling iPhone 12 units?

The Cupertino, California-based company explained that some iPhone 12 and 12 Pro have a speaker failure, which does not emit sound during calls. Models that have this drawback, they explained, are eligible for this recall and will be repaired free of charge.

Read also: The mystery of the iPhone that fell from a plane and was unharmed

Owners of cell phones with speaker failures should take their equipment to authorized repair centers or contact Apple support so that company representatives can remove the affected unit at home. Before that, the manufacturer recommends users to backup data to iCloud or locally.

Apple recalls iPhone 12 units due to failure

This error has not been recorded on the two remaining models in the series, the iPhone 12 mini and the iPhone 12 Pro Max.

An exception in the “recall” of Apple

In its statement, the US company clarified that if the iPhone that has speaker failures also has another problem (for example, the broken screen) that unit will not be eligible for free repair. In those cases, the problem must be remedied separately.

As the site remembers Phone Arena, Apple’s exceptions to recalls were problematic in the past. In 2018, when iPhones had battery failures (what became known as #batterygate) a customer in the UK sent his cell phone for the replacement offered by the manufacturer, but was told that they would not update the component if it was not fixed first. a dent in the phone case, a repair cost close to $ 270.

Apple and the right to repair

The recent call for repair comes within days of an announcement that moved the floor on the mobile scene: Apple announced the launch of a kit for users to repair their iPhones on their own. That move represents a drastic turnaround in the bitten apple company, which historically opposed what is known as the “right to repair.”

Apple recalls iPhone 12 units due to failure

This right ensures that the owners of electronic devices (not only smartphones) have access to parts and components to repair and / or update them outside of official centers. It should be noted that this is not an isolated plan, of a few defenders of the open technology: both the European Union and the United States approved the law, which is already beginning its journey and affects the decisions of manufacturers.

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Tammy Sewell is our Writer and Social at Tammy loves sports, she writes our celebrities news. She spends time browsing through several celebs news sources as well the Instagram. Email: Phone: +1 513-209-1700

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