Intesa Sanpaolo: OK deal on result bonus, new key goal

Two months after the latest news on mixed workers, not only has the company shown no indication of willingness to reinstate right of processing For hire starting February 2023, but finds new ways to make life more complicated for all associates with mixed contracts. In fact, it has decided to link the incentive system for the autonomous part – the so-called KPIs – to three new indicators, one of which at least 15% customers must have in portfolio at least one product in each Of the three areas envisaged by cross selling: Investment , transactional , Insurance,

until last year they expected 9 parameters who certified operational accuracy In the areas of peer training (mandatory training courses), customer profiling (renewal of expired profiles), portfolio adequacy and, finally, the absence of withdrawal from CPI policies within thirty days after their signing. And It is important to highlight how each of these indicators refers to legal provisions that provide consumer protection in relation to the work of a credit institution (recall that sanctions imposed on ISPs following inconsistent behavior in signing alternative policies considered mandatory).

If the inclusion of parameters related to delivery of mandates to customers can be considered to be linked to strictly regulated behaviour, then parameters that envisage possession of products and the number of customers who have delivered remotely, off-site at least Received less than one offer, without any doubt the ad should be re-added by the channels themselves purely business logic, Serious doubts arise about the obligation to chase the percentage that will allow peers to pass on the prize money. moral stability of the parameters themselves.

The colleague may, in fact, find himself in a position or feel discouraged from taking action aimed at expanding his work activity (opening a new current account does not automatically involve investment or withdrawal of policies) or , in the opposite sense, give rise to the argument of force your business, In fact, co-workers may find themselves in a very unpleasant situation. choose Self “To force” sold or Leave for your prize.

Intesa pushes ahead with its incomparable goal of Sanpaolo Not only the living conditions but also the working conditions of the mixed workers are getting worsewho bear the business risk, unlike full-time associates.

The introduction of the parameters represents only the latest in a series of initiatives going in this direction. It’s really hard to explain how the company doesn’t answer all the questions concrete and reasoned proposals that we have submitted to them several times,

• Recruitment in Nearby Places For Habitual Residents. This – in addition to avoiding very inconvenient and difficult changes of residence – would allow self-employment within the social and economic fabric of the context with obvious advantages for the expansion of one’s business and consequently also for the bank.
• Maintenance of conversion rights and activation of forwarders in effect conversion windows after the first.
• opportunity to participate in job posting Also for mixed workers.
• transfer policies Corresponding to other group employees. The company is currently proceeding with relocation of mixed workers, even at a considerable distance from the location where the portfolio is built (and hence where the clients are based/reside), but requests for relocation made by associates opposes. It is also necessary to activate transfer lists for this “professional family” with clarity on the management of the “B” portfolio in the event of a transfer.
• Transfer to another branch: Moving to another branch becomes an opportunity for encouragement and change. For mixed affiliates, this entails the additional cost of moving one’s ptf B from the root branch to another branch, at a time when off-site operations do not extend 360°.
• chances of replacement of those customers Those in portfolio “B” are no longer interested in the type of service offered.
• Reinstatement of “ABC” tasks for performance or preparation for self-employment similar equipment (Diary or system of notes that allows the activities performed on clients to be remembered).
• development and improvement of IT processes Dedicated to the self-employed, as well as expanding the range of products available for out-of-office offerings.
• prepare well recognized corporate campus And widespread throughout the sector dedicated to self-employment: many clients, while appreciating the management of a private consultant, do not prefer to receive advice at home. Provide contribution towards rent of dedicated space for self-employment in municipalities where there is no possibility of having corporate space.
• allow use of ISP trademarks To promote his own independent activity through his own channels and at any place used for self-employment.
• Authorized pricing policies To manage independently in relation to its customers.
• pricing and better train Regional Managers and Branch Managers to composite workforce to make them real reference figures especially at the portfolio building stage.
• define a professional path Also for mixed workers with the possibility of covering co-ordination roles.

status and problems To find such proportion of mixed workers is assumed attention and togetherness Even during the meetings just concluded by several colleagues. It is necessary, as has been requested for all issues raised in the Assemblies, that the issue of mixed labor also returns. topic of conversation and that in the absence of adequate corporate responses, various initiatives to start.

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