Movistar has suffered a security breach that has exposed “basic and identification data, contact details, as well as information about the products and services contracted with us” to which unauthorized third parties would have had access. This has been confirmed in a statement by the company itself.
Some clients of Movistar and O2 have received, in the last hours, SMS and emails from the operators, warning of the hack and informing users: “Hello, this is IMPORTANT. We have detected (and it has already been blocked) an access irregular to our systems from suspicious IPs. […] There is no evidence that said data has been exploited and there has been no access to billing data, or to the details of calls, or access passwords “, reads the message.
Movistar has assured that the cyber attack has been detected and blocked, and that they will take the necessary measures so that this circumstance does not occur again. They have also remarked that they have not accessed other more sensitive information, such as billing and bank account information, call details, or the username and password to access the private area and Mi Movistar application.
The company remarks that they have not accessed billing information or bank accounts
On the other hand, the company has no evidence that any type of exploitation of the affected data has been carried out. Faced with such a computer attack and access to their clients’ personal data, they have addressed clients to apologize “for the inconvenience that this situation may have caused” and invite clients to call 1004 if they have any questions.