Plastic surgery: ‘We only want justice’

Valentina* is passionate about the world of beauty. In fact, she studied cosmetology and had always agreed to the surgery, but she had done so responsibly.

Background: Have you removed biopolymers and gotten worse?

Valentina is also a mother After giving birth, she was left with some stretch marks on her belly. That’s why I’ve been considering surgery for several years.

I was studying nursing at that time A colleague told him about a doctor who was said to be very good.

That’s how he made his evaluation appointment with this doctor in October 2021. For use in abdominoplasty and to improve breast appearance.

“She told me I had to have penile implant surgery because I had extra skin for breast implants,” he recalled.

In addition, the doctor told her that day that her size was 36, even though she had been wearing a size 34 bra before. That’s why she asked doctors to keep her the same size.

Valentina underwent surgery on November 19, 2021. She underwent a tummy tuck and breast surgery. Fortunately, the patient recovered smoothly after undergoing surgery at a clinic authorized by the city health department.

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complication

On December 31 of the same year, although she said she was careful, The stitches on her breasts started to fall apart.

He wrote to a nurse and told her what had happened. They sent him medication and scheduled an appointment for Jan. 3.

“The same nurse treated me and gave me hydrogen peroxide, which I understand can burn where used,” he said.

It was like that for a while, the same routine. He went and the nurse applied hydrogen peroxide to him, but the doctor was nowhere to be seen.

To Valentina There were two holes in his body The surgical incisions are getting bigger and bigger. On January 26, he developed fever symptoms and returned to the clinic without hesitation.

Another time, she saw a nurse who took a picture of her breasts, which she then sent to the doctor and, she said, I ordered him to take several medications and antibiotics,

This caused gastritis.

As time passed, Valentina’s condition did not improve.He said that the current situation It created stress and anxiety, and doctors didn’t tell him anything. She wrote a lot and asked the doctor who performed her surgery to review it.

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One day a counselor contacted her and told her, In order to suture the wound, he had to intervene again, but it would cost him 1,800,000 pesos. “I told them why I had to pay if I had a policy and they assured me they would do it.”It only covered me for a month and that time has passed“He recalled. She got tired of begging for treatment and sought out a private doctor.

Valentina was left with a hole in one of her breasts and she thought about it every day. He didn’t like looking in the mirror and said even his relationships suffered.

In addition to this, although he asked the doctor to maintain the same measurements,She had increased her bra size, and the weight had affected her spine.

“When I was taking care of myself, doctors told me that I wasn’t taking care of myself. They thought my breasts healed because of them, but it was because of another doctor,” she said.

Who operated on her?

In the middle of the whole process, Valentina asked about her medical history. He claimed not to know the surgeon. She then realized that the doctor with whom she had made an assessment appointment and whom she believed to be operating on her was a GP and therefore, she claimed, was unable to operate on her.

In this way, during this period of time, he has been trying to find a way, Know who performed the surgery on her.

Valentina preserved the videos that the doctor shared on social networks, in which she can be seen performing operations in the operating room.

You recently requested your medical records again and He guaranteed that the mail they sent him was different from the first one.

Valentina did not want to remain silent and wanted her story to be known. Along the way, she discovered several women who had experienced similar or worse experiences to hers, and the one thing they had in common was that they had undergone surgery at the same clinic and by the same doctor.

At least nine people currently say they have experienced the same thing. They only want justice.

they responded to it

Like other patients, Q’HUBO Asked to speak directly to the doctor involved, but a doctor’s spokesperson asked questions to be sent to email The spokesperson responded in kind.

Thereafter, we requested an interview with the concerned doctor via WhatsApp and they responded that they would answer them that way.

In the questionnaire sent by Q’HUBO According to records, the interviewees were doctors who participated in the event

And for each one special.

first, We asked who had performed the surgery on Valentina, They assured them it was a surgical team of two doctors.

Both completed fellowships in plastic, cosmetic and reconstructive surgery, they said.but only one of them had a title verified in Colombia, but they had “the experience and ability to intervene in surgical procedures as a surgical team.”

they said valentina He had two evaluation appointments, with both doctors present at both appointments.
“It was explained to the patient (on October 9, 2021 and November 18, 2021, who the surgical team was, and the role of each individual, which she fully accepted, as outlined in the care delivery contract). The medical treatment constituted part of her medical history services and other documentation, as well as documentation of her knowledge prior to the intervention,” they said, while ensuring there was evidence of those consultations.

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About bust sizeValentina assured her that the number they gave her was higher than what she asked for, but they said that was a misrepresentation.

“Patients come for Had a breast lift and implant replacement, she did not ask for a size reduction, Because after pregnancy she developed breast ptosis, which is sagging of the breasts. The above can be verified by documented evidence signed by the patient that she was seeking a breast lift. It should be noted that under no circumstances will medical professionals promise exact measurements or measurements as this will depend on the characteristics of the patient. It is personal to each individual; but it does seek to meet the patient’s physical expectations for the procedure,” they said.

They assure patients that “For each situation, look for different objections to your medical team, whether on social networks or in the media, He gave a different version every time he was asked about it. “

Regarding the complications raised by Valentina and the patient’s claims that they were only treated by nurses, they said this was not true. “She underwent a physical examination and treatment designed for her by her primary care physician. to face its complexity. Due to various reasons, the patient developed wound dehiscence (opening of sutures), because since November 22, 2021, the patient realized that she herself, that is, by her own means, was manipulating herself. The wound, on December 3, 2021, the discharge was obvious, and it was healed and care recommendations were issued. On December 31, 2021, during the holiday, they sent a message stating that “their wound was opened”, for which they sent a The record explicit photos were taken without dressings or treatment, thus failing to adhere to care recommendations,” they noted.

they added Once suture rupture occurs, It “faces prescribed treatment, which equates to healing every 3 to 4 days initially and then every 7 days, or at regular intervals depending on the status of the wound.” Your medical team will treat this complication comprehensively , and design the above-mentioned postoperative treatment. “

In a response, which they also emailed as requested by the spokesperson, they assured: “The complications are not faced by the nurse, not by her designing the treatment plan, but by her medical team

To allow his wounds to heal, this was described in his medical history, which had evidence of each of the above cares. “

They also said The patient underwent 15 on-site visits by the medical team and nurses.

They assured that the reviews were from November 2021 to April 2023, “the date when patients waived post-operative treatment.”

According to Valentina, regarding the medications sent to her during the postoperative period They can cause gastritis, which they said she self-medicated.

“When a patient self-medicates, she receives medical orders from a professional, not someone who is not her primary care physician.”and took the medicines they prescribed, as the woman did, publicly admitting through her videos on social networks that it was difficult to predict whether her gastritis was caused by the formula of the medicine prescribed by her doctor. ” they assured. During the examination, there was no indication in her medical history that she had gastritis.

When it ends, They emphasize ensuring that patients’ medical histories are not altered And she filed no criminal charges.

“We believe that the changes the patient mentioned or the dissatisfaction she expressed with her clinical history were in response to notes recorded by the administrative and commercial teams tracking her process that revealed different behaviors that explained the ‘patient’. None Compliance with post-operative recommendations led to her complications and, therefore, as she was dissatisfied with the above notes describing her social life, she claimed it had changed,” they concluded.

*Name changed upon source request

Special Report/Delivery 3

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